Your privacy matters to us. This Privacy Policy explains exactly how 96pha collects, uses, stores, and protects your personal information when you use our platform.
This Privacy Policy ("Policy") describes how 96pha ("96pha," "we," "us," or "our") collects, processes, stores, and protects the personal information of individuals ("you," "your," or "Player") who access or use the 96pha online gaming platform at 96pha.net, including all associated games, features, promotions, and customer support services.
96pha is committed to protecting the privacy and personal data of all Filipino players and users of our platform. We handle your personal information in accordance with applicable Philippine data protection laws, including the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as administered by the National Privacy Commission (NPC) of the Philippines.
By registering an account on 96pha or continuing to use our platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, please discontinue use of the 96pha platform.
96pha collects the following categories of personal data from players and users of our platform:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, government-issued ID number | Account registration, KYC verification, age verification |
| Contact Data | Email address, mobile number, home address | Account communication, support, notifications |
| Financial Data | GCash number, bank account details, transaction history | Deposits, withdrawals, fraud prevention |
| Technical Data | IP address, device type, browser, operating system | Platform security, fraud detection, analytics |
| Usage Data | Games played, bet amounts, session duration, login history | Responsible gaming monitoring, personalization |
| Communications Data | Live chat transcripts, support emails, feedback | Customer support, quality assurance |
96pha does not collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where strictly required by law or regulation (for example, responsible gaming assessments).
96pha collects personal data through the following means:
96pha uses your personal data for the following purposes:
96pha will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent.
96pha processes your personal data on the following legal bases under the Data Privacy Act of 2012:
96pha does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:
All third parties with whom 96pha shares personal data are required to handle such data in accordance with applicable Philippine data protection laws and are prohibited from using your data for any purpose other than those specified by 96pha.
96pha retains your personal data for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.
As a general rule, 96pha retains player account data for a minimum of five (5) years following account closure, in accordance with Philippine AML regulations and PAGCOR requirements. Financial transaction records are retained for a minimum of five (5) years from the date of the transaction.
Where personal data is no longer required for any lawful purpose, 96pha will securely delete or anonymize such data in accordance with our internal data retention and disposal procedures.
96pha implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:
While 96pha takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is 100% secure. You are responsible for maintaining the confidentiality of your 96pha account credentials and for notifying us immediately if you suspect any unauthorized access to your account.
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 96pha will notify the National Privacy Commission and affected players in accordance with the requirements of the Data Privacy Act of 2012.
Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 96pha:
To exercise any of these rights, please contact the 96pha support team. We will respond to all data subject requests within thirty (30) days of receipt, in accordance with the Data Privacy Act of 2012.
96pha uses cookies and similar tracking technologies to enhance your experience on our platform, analyze usage patterns, and support security functions. The types of cookies used by 96pha include:
You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the 96pha platform. For more information on managing cookies, refer to your browser's help documentation.
The 96pha platform is strictly intended for individuals aged 21 years and older, in accordance with Philippine gaming regulations. 96pha does not knowingly collect personal data from individuals under the age of 21. If you are a parent or guardian and believe that a minor has registered an account on 96pha or provided personal data to us, please contact our support team immediately. Upon verification, 96pha will promptly close the account and delete all associated personal data.
96pha employs age verification procedures during the registration process and reserves the right to request government-issued identification documents to confirm a player's age at any time. Any account found to belong to a person under 21 years of age will be immediately terminated.
96pha reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine laws, or regulatory requirements. When material changes are made, we will notify registered players via email or a prominent notice on the 96pha platform prior to the changes taking effect.
The "Last Updated" date at the top of this page indicates when the most recent revision was made. Your continued use of the 96pha platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised Policy. We encourage you to review this Policy periodically to stay informed of how we protect your personal data.
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by 96pha, please contact our Data Protection Officer and support team. Our Filipino-speaking representatives are available 24 hours a day, 7 days a week.
You may reach us by email at: [email protected]
For complaints regarding data privacy violations, you also have the right to contact the National Privacy Commission of the Philippines directly. The NPC is the regulatory authority responsible for enforcing the Data Privacy Act of 2012.
For responsible gaming concerns, self-exclusion requests, or deposit limit adjustments, please visit our Responsible Gaming page.
Key commitments 96pha makes to every Filipino player on our platform.
All data transmitted between your device and 96pha is protected by industry-standard 256-bit SSL encryption. Your personal and financial information is always secured in transit.
96pha processes all player data in full compliance with Republic Act No. 10173 (Data Privacy Act of 2012) and the regulations of the National Privacy Commission of the Philippines.
96pha never sells, rents, or trades your personal data to third parties for marketing purposes. Your information is used solely to operate and improve your 96pha experience.
You have the right to access, correct, delete, and port your personal data at any time. Submit a request to our support team and we will respond within 30 days as required by Philippine law.
96pha uses cookies only for essential platform functions, analytics, and – with your consent – personalized promotions. You can manage cookie preferences through your browser settings.
96pha never knowingly collects data from individuals under 21. Age verification is mandatory at registration and may be requested at any time to protect minors from accessing our platform.
Your data is safe with us. Join thousands of Filipino players who trust 96pha for a secure, fair, and exciting online casino experience – Color Game, slots, live dealer, and more.
Must be 21 years or older. Please play responsibly.